Nice piece in Billboard with Taylor Swift.
How's this for an artist being in touch with fans:
"I spend so much time on MySpace. It's the best way to figure out what your fans and what your friends and these people that helped you get where you are, what they're going through and what they want to hear from you, what they're liking, what they're not. My MySpace is something that I made. The background that you see on there, I went to a Web site and copied the code and copy-and-pasted my "about me" section. I upload all the pictures, I check the comments, I am in charge of everything on that page."
Taylor knows who she is and LOVES her fans. They feel it, and big things continue to happen for her.
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